Thank you for choosing ZOR. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.
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‍1. Information We Collect
‍We collect the following types of personal and usage data:
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For Users Seeking Legal Services:
‍You may choose to use our services without creating an account. However, if you opt to sign up, we may collect the following information:

• Full Name
• Gender
• Date of birth
• Email address
• Phone number

Providing this information is voluntary and used to help personalize your experience and facilitate communication with legal professionals. You can use core features of the platform anonymously or with minimal information unless otherwise required to fulfill a specific request.

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For Lawyers:
‍Lawyers must register an account to provide services through the platform. During registration, we collect:

• Full Name
• Gender
• Date of birth
• Email address
• Phone number
• Whatsapp number
• Degree (Education Qualifications)
• City

This information is required to create your professional profile and to help users connect with qualified legal experts.

Automatically Collected Data:
‍Device information
Usage data and log information
App analytics and similar tracking technologies, etc

How We Use Your Information
‍We use the collected information to:

• Create and manage user accounts
• Match users with relevant legal professionals
• Enable communication between users and lawyers
• Improve and personalize our services
• Ensure platform security and prevent fraud
• Comply with legal obligations

Sharing Your Information
‍We may share your information with:

• Lawyers and users, as necessary for service delivery
• Third-party service providers who support our app (e.g., hosting, analytics)
• Legal authorities, if required by law
• Other parties with your consent

Data Protection & Confidentiality
‍No Case Data Access: We do not store or access any legal case details exchanged between clients and lawyers. No Unauthorized Data Sharing: We do not sell, rent, or disclose user data to third parties.Secure Transactions: All personal data is encrypted and stored securely.
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Your Rights and Choices
We respect your control over your personal information. If you no longer wish to use our services, you can delete your account at any time directly through the app.
To delete your account:
Go to Profile → Account Deletion
Once confirmed, your account and associated personal data will be permanently removed from our system.
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‍Data Retention
‍We retain personal data only as long as necessary for service delivery, legal compliance, and dispute resolution.

‍Third-Party Payment Processing
‍Our app may offer paid services, and we use a third-party payment service provider to process payments securely. When you make a payment through the app, you may be redirected to or prompted to enter payment details through this third-party service.

We do not store or have access to your full payment information (such as credit/debit card numbers). All payment-related data is handled in accordance with the third-party provider’s own security protocols and privacy practices.

We strongly recommend that you review the privacy policy and terms of the payment provider before making a transaction, as their handling of your personal and financial data is independent of our platform.
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Policy Link: https://payfast.io/privacy-policy/
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‍Policy Updates
‍We may update this policy periodically. Continued use of our services implies acceptance of any changes that may be made.
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‍Contact Us
‍If you have any questions or requests related to this Privacy Policy,
please contact:
ZOR Services
Email: contact@zorservices.co